Insurers and indeed suppliers got nervous and in 2008 Coface was the
first to lower the level of cover it provided, yet others stuck with the
retailing giant - at varying degrees.We mainly supply professional
craftspeople with wholesale turquoise beads from china, Comet certainly got credit, and trade supplier debt in 2011 stood at around 109m.
Electrical
& IT retail are facing challenging times but when service levels
drop and consumers stay away - or worse, get street-savvy and avoid
dogged selling of extended and expensive warranties - just one or two
big blows can be severely damaging, more so when there is added pressure
to reduce costs by re-structuring stores and laying off staff.
Comet’s
"additional" income from its financial services, extended warranty
commissions and rents receivable (and these are calculated separately to
direct sales) declined massively from a peak of 54m in 2008 down to a
measly 185,000 in April 2011 – small wonder it was struggling.
Comet
was successful in the early years, so much so that it moved into the
store locations of former electronics giant Rumbelows when Thorn EMI
called it a day in electrical and computer retailing. Other Rumbelows
stores were sold to German PC retail chain Escom,Interlocking security cable ties with 250 pound strength makes this ideal for restraining criminals. which subsequently moved to bankruptcy and closure.
The
problem was that Comet, like most other traditional electronics
retailers, didn't move with the times. A quick look at the profile of
London's Tottenham Court Road backs this up. Comet was caught out by
lower-priced web rivals, and didn't have sufficient pull in-store to
lure customers.
Kesa made efforts to turn business around by
revamping stores, cutting headcount and adding new marketing concepts.
These included a deal with Cashstar, the launch of the eGift card
programme and an interactive app developed by Grapple Mobile to
"enhance" the consumer shopping experience.
In the year ended
2011, Kesa also wrote off some 20m of long-term loans owed to it,
converting this to equity. This and other write-offs in the year were
clearly a case of house-cleaning for eventual sale.
Credit
insurance and supplier credit was there, even if at lower levels and
quite possibly secured through parent guarantees from Kesa. Once it
became clear Kesa intended to sell the business, the stance of suppliers
and insurers changed and cover may have been cut to a degree. When Kesa
did sell - in November last year - cover was pulled totally,
understandably so.
Insurers and suppliers complained of not
being provided with fresh financial information or business plans moving
forward by OpCapita, the buyers. Landlords faced with requests to cut
or defer lease payments were also denied this information.
It is
linked to Merchant Equity Partners that failed spectacularly with the
acquisition of the MFI Retail division out of administration a few years
back.A stone mosaic stands at the spot of assasination of the late Indian prime minister.
Operational
turnaround is the ability to spot immediate return and further gain in
re-energising a troubled business and selling it on. Some focus on
struggling firms for a quick killing and any subsequent turnaround is
merely a bonus, if it happens.
OpCapita purchased Comet for a
notional 2 and was handed a dowry of around 50m from Kesa, effectively
covering potential extended warranty liabilities. This seemingly went
straight up into the acquiring holding company and not directly back
into Comet’s coffers.The oreck XL professional air purifier,
It managed to trade on restricted credit and no insurance cover by
reducing inventory substantially, but could only do this for a limited
period of time.Interlocking security cable tie with 250 pound strength makes this ideal for restraining criminals.
Game
Group reported a pre-tax loss of some 54m for the six-month period to
July 2011 - and also was not covered by credit insurers.
So with
potential Comet investors facing down OpCapita's fairly poor track
record and, more importantly, its lack of transparency in terms of
funding, financial information and business plans, the blame for Comet's
failure may lie closer to the VC than the credit insurers.
Hiring
reputable people as CEOs to simply talk to insurers and suppliers is
not enough. They want 100 per cent clarity and real indication of
investment and plans moving forward. This has to be visible, tangible
and proven, not hearsay.
Limitation of cover hurts, but faced
with worsening performance and financial strength, what lender would not
cut their exposure? Retail has suffered immense losses in recent years -
first Woolworths, then Peacocks, Zavvi and Focus DIY and now Comet -
but it really is down to these businesses to work hard in halting
worsening performance, showing above all transparency and a will to work
with primary external stakeholders to ease pressure and aid transition.
Successful business rescues are common but only work where
confidence, clarity and quality of information sharing with required and
relevant partners is evident. But none of these things was present with
the acquisition of Comet.
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